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Social Brands: Cause Based Brands

Towards the Creation of a World Social Brand Market

Social (or Cause Based) Brands represent a third stage of capitalism that combines market based behavior and modern corporate branding techniques with cause marketing. This article and slide presentation represents an overview and introduction to a more lengthy proposal calling for the creation of a licensing platform for social or cause based brands that is similar to the licensing schemes utilized by major corporations, celebrity endorsers, professional and university athletics.




World Social Brand Market: Part Two

    

Some Steps: 

 
·        Create a system of signification that corresponds to social causes and make this system profuse and visible (this is already happening in the form of awareness ribbons and philanthropic brand symbols of causes by powerful foundations, i.e. Susan Komen, Live Strong, Product (RED)).
 
·        Create an intellectual property scheme around social signs that correspond to causes and form a directory.  Many of these symbols are already recognizable and in circulation and may be modified for purposes of trademarking.  A global design contest could be held to create icons to match causes.
 

·        Make this directory available for licensing and distribution to consumer product manufacturers, retailers, designers, licensing agents, and online advertisers.    

·        Utilize aftermarket services that are available to provide brand protection and a full range of on-demand licensing services – from logos, stitches, to hangtags and holograms.    

·        As a second, complementary system, use iconic descriptors to provide a legible system of identifiers indicating product conformity to environmental, health, and labor standards.

Background:

 
Philanthropy is a $300 billion a year global market that relies almost entirely upon giving.  Creating an intellectual property and licensing scheme around symbols of social causes and social awareness represents a vast potential source of recurring revenue, potentially much larger than the $13.7 billion a year sports licensing business (US and Canada, 2007) that provides for us a model. [1] 
 
I presented this idea to Google for their Project 10 to the 100 contest.  Google is in a privileged position to facilitate this proposal, particulary in terms of accerlerating consumer adoption.  It confirms and extends a direction they are already heading.   Last year, Google periodically began to display social causes to raise money (like the natural disaster in Myanmar) on their home page.   Recently, they began a “themes for causes” application on iGoogle.
The same icons used in a web advertising platform or online at the point of purchase could also conform to consumer product licensing and product packaging labels.   Icons or logos, when compared to text based packaging descriptions require less space to reference a larger body of information.  At the same time, they can be very effective influencers of consumer purchase decisions.   Logo descriptors could indicate payment to a cause or conformity to specific environmental, labor, and health standards, laying the foundation for a consumer centric regulatory regime.
 
Consumers are the deciders of which brands they purchase.   A brand affiliation with social causes provides a positive and measurable influence.   Using an iconic system as a regulatory scheme could prove more difficult to implement (setting standards and establishing authority represent challenges outside consumer adoption).  Nonetheless, it would be extremely useful, as both government and business recently proved to be tragically irresponsible regulators.   On limited space, logo descriptors may refer to enough information to cover the myriad concerns consumers have about the products they buy, such as labor and environmental practices used in production or risk associated with use.  Even financial products such as home mortgages could be labeled with a consumer driven icon system to indicate risk associated with their use. 
 

I am aware of several submissions made to Google that suggest expanded use of social signs by using  "Click for a Cause" campaigns that create revenue streams to for charitable programs.  Delivering a licensable directory of social signs to product manufacturers, retailers, and designers would enlarge distribution and provide for an accelerated adoption by consumers and businesses alike.  The result is more funds for causes.   Specialty retail stores (similar to stores that sell nothing but licensed sports apparel) could ultimately emerge that would exclusively carry cause related licensed products. 

The same licensing platform used to present generic cause related icons or logos could be shared by charitable organizations, most of whom do not currently have licensing programs.   Charitable organizations are relative latecomers to licensing.  The American Red Cross, our most popular and recognizable charity, only recently established a program (2006).

A seismic shift is occurring.  Consumers are increasingly attuned to social conditions and the causes that address them.  Consumption today is a part of establishing human identity and communicating values to others.  Product licensing forms a prominent and highly visible layer of this communication system.   I believe that social causes represented as trademarked brand symbols constitute powerful incentives for consumers to take action and a more socially constructive alternative to licensing celebrities, Disney characters, and athletic teams and sports figures.  Positive values are communicated at every level.

 Cause Marketing: 

 
An increasingly popular method for nonprofits to raise awareness, educate the public, and receive financial support from corporations is through cause-related marketing. The distinctive feature of cause-related marketing is the corporate sponsor's contribution to a designated cause being tied to customers' participating in revenue-producing transactions with the sponsor.[2]
 
Cause marketing is part of a bigger picture.  Social causes, combined with
consumption, point to a reordering of logic within the existing market system.  It is a regime change and a mutation following mutation having already occured within the capitalist system of consumption. [3] It is important becuase it this mutation is spread through the entire system, the problems created by the excesses of consumption might be sufficiently redeployed to solve them.  Bono calls this Judo.  

Combine this consumer judo with ecological consumption and we have the beginnings of a rupture:  A real possibility to reach a detente in the all this useless Keeping up with the Joneses.  Detente is an apt metaphor.  Rest assured our current paradigm is leading to a mutually assured destruction.

But our situation is far from hopeless.

     Social signifiers are a natural and positive outcome of what has occurred within the “classical” economics of value:  a revolution in value itself.   This revolution in value has increasingly divorced the market prices of goods from their traditional components such as labor, supply and demand, and capital.   A new structural element, signification, in which a more popular term “brand” is encompassed, has entered the equation as a powerful new force.

     Building on the high profile success of using social signifiers (brand symbols) for the purposes of cause related marketing, our task is to create an extensive and expandable directory of trademarked logos that correspond to social needs.  Social causes are myriad, diverse and deeply personal.  A complete library or directory will allow for greater choice and flexibility for both consumers and businesses alike.

     Current cause marketing campaigns, to date, however noble, have not been self sustaining.  They frequently have been one offs that are too dependent on donors, fund raising events and celebrity spokespersons.   These inefficiencies are not lost on potential donors themselves; too much money is spent raising money, which makes collecting donations all the more difficult.

      Social issues have never been more challenging and urgent:  they deserve their own marketplace.  Consumers and producers deserve more choice in the causes they choose to support, particularly in view of the available choices that are otherwise available to them.  A platform is needed to support the vast needs and desires of producers consumers for cause related marketing and product branding.   The creation of a complete catalog and directory of iconic signs could vastly enlarge this marketplace.   It would be the first of its kind.

      A system of trademarked signifiers as well as the branded logos of numerous non profits and SBE’s (Social Business Enterprises) should be made available for licensing to businesses under specific guidelines.  This would ensure that those firms and persons paying to license branded, trademarked logos will in fact be supporting the causes the brands represent.   Guidelines, methods, rules and amount of monies paid to various causes would be fully disclosed and transparent.   In addition, this platform should also include the ability to license the logos and brands of non-profits around the world, allowing them the ability to better collaborate and compete with the for-profit brands we are familiar with.
 
      I believe non profits and SBE’s are at a point similar to when Bill Battle, 26 years ago, approached Bear Bryant regarding licensing products for the University of Alabama.  He found they did not have any licensing agreements or a program.   Battle quickly signed Alabama and eventually nearly 200 other colleges and universities, essentially creating collegiate licensing, an industry that has grown to $3 billion in annual merchandise sales.  His company, The Collegiate Licensing Company (CLC), takes credit for about 75 percent of that.   Recently, the CLC was purchased by IMG, combining marketing and professional management of athletes, actors, brands and celebrities with an intellectual property licensing business.
 
      On April 13, 2006, twenty four years after Bill Battle formed the CLC, The American Red Cross first initiated a product licensing program similar to sports and corporate for-profit programs.  As America's favorite charity, The American Red Cross has the resources and brand recognition to create their own program.  Most charities do not. They need an easy to use, centralized platform and an index of readable, recognizable signs (particulary if their own brand sign is not already bold and iconic).
 
      Today, for the benefit of humanity and society itself, social causes should be put into a branding and intellectually property scheme in the same way that corporations, sports teams, celebrities and even Disney characters monetize the social space.

     This way the social causes may produce the biggest hopes and dreams and the biggest brands of all. 
 
 

                                            A  Periodic Table of Needs

     Social needs are without bounds and may be described in various ways.  My proposal is to describe them symbolically as brand symbols (trademarked logos) and put them into a structured and ordered system that would share a visual, organizational, thematic and numerical relationship to The Periodic Table of the Elements.  I suggest this to provide both a reference point and a crucial analogy:  social needs are not random but basic, elemental.  They need be treated accordingly:  just like the elements, the right mix is a key to stability.  Neglect, in contrast, is a recipe for social unrest and destruction.  

      The structure and tabular display of the Periodic Table provides a way to categorized and display our logos in an organized and coherent system.  It is a recognizable template.  Using it this way helps facilitate quicker adoption with the aim of a universal system, facilitating 
legibility and recognition.  Logos are easy to identify and to remember.  While still lacking a true syntax, logos, or brand symbols, I believe will someday constitute our first, readable universal language.  

      According to management theorists, Brand Symbols are the containers that hold brand equity. They are powerful icons that create and store meaning. They enable us to instantly recognize and recall an array of associations and connections that can attract and retain our affection.

           Children can learn them before they can read and write.   

   
     There are 118 elements identified in the basic periodic table with and additional 100 elements in the extended table.  The structural and numeric elements of the Periodic Table provide a place card and template for us to create our basic identifiers.  Like the four basic elements, solids, metals, gases and unknown, or the four basic elements conceived by the Greeks (air, fire, earth and water), social issues may also be represented by four categories:  health, education, environment and social welfare.
 
      For health there are basic concerns to represent, such as heart disease, HIV, and cancer.  For HIV and Cancer, we can build on the identities already created with Red and Pink ribbon campaigns, but with our own modified versions of these iconic signifiers that may be trademarked.  Within the health category, there are a multitude of areas that urgently need representation:  spinal, neurological disorders, mental illness, and heart disease, to name just a few.
 
      For education, the arts, science, medicine, engineering, trades, and so on, all need their own icons to raise money and awareness at all levels of education. The strategy of a Social Brand Market would be to partner with major universities in manner similar to the way the Collegiate Licensing Company acts as a single source for licensing the trademarked logos for colleges and universities.
 

     Unfortunately, branding for most universities has more to do with promoting the athletic departments than education, resulting in a misdirection of identity and intent as to the purpose of higher education.   A panoply of education signifiers would attempt a new direction, emphasizing the primary purpose of school and focusing on providing awareness, visibility and scholarships to academic standouts rather than athletes. Athletes already receive an inordinate amount of encouragement and attention from the media when compared with scholars.  As professionals, they receive inordinate pay.  In the past 30 to 40 years, this pay has become radically divorced from the mean incomes of better educated workers in traditional fields.

      Every college and university should be prompted to develop brand symbols to better identify their strengths in education.  Why is it that athletic departments get so much attention and resources, blurring the identity and visability of higher education?  The media is only partly to blame.   Educators themselves must bear some responsibility, having left marketing the brands of higher educaction almost entirely to coaches, althetic directors and sports teams.  

      For the environment, our most critical concern, the basic elements that are key to our survival need better signification and representation in order to protect and ensure our basic survival.   Here is where our current economic regime is most abject and impoverished.   Cigarette companies , for example, may destroy health and damage the air we breathe yet have commercial value.  The products are packaged and sold in a way to create brand value.  Air and water, in contrast, as they occur naturally, have none.

      We must ask ourselves, in this world of abstraction where signs themselves connote meanings as well as monetary values, what if “air” was a brand.  What would it be worth?  Or “water?”

     I believe clean air and clean water may be reduced to basic, iconic signifiers for licensing and distribution around the world.  With the growing concern for our immediate environment, revenue generated from such a regime could be enormous and sustainable for generations to come.  Air, Water, Endangered Species, Wetlands, Rain Forests are all potentially massive and powerful (and hopefully enduring!) brands to be leveraged in the marketplace.  Even more, basic environmental signifiers could serve as a consumer centric regulatory regime, signifying products and services that comply with specific, consumer driven environmental standards.  Logos are more easily readable and may refer to a larger body information and meaning than simple text.

      Our current system has performed miracles in the creation of wealth while it has fared less well in the equitable distribution of it, failing critically over the past generation as trends toward income equality reversed themselves.  However, our current economic system is most impoverished in creating wealth in an environment of long term sustainability.  How does a growth economy rationally incorporate serious conservation?  This is the Achilles heal of our system.  Sustainable affluence rests upon the preservation of natural resources and a climate system that supports biodiversity.

     The fourth focus area of signifiers is social welfare.  With excess of two billion persons living on two dollars a day, this is an area that is vast and troubling.  Problems with the equitable distribution of wealth, income and opportunity may foster social chaos, hunger, malnutrition and periodic destruction.  Here is where hunger, malnutrition, justice, and job opportunity all need their own sign.  It may be stated unambiguously:  Hunger is trademarked brand that solves hunger.  It is that simple. 
 
 

World Social Brand Market: Google Project 30 Second Presentaion

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Related Works by Author

 

Social Logo Licensing Via Internet Ad Delivery

Celebrity, Heroic and Alternative Brands

 
 
Google Contest Information
Google Project 10 to the 100  - Due to the number of entries to review, Google has again postponed revealing the winners of their contest, stay tuned. (postponed from orginal target date of January 27th and again postponed on March 17th).
 
 
 
*   Published, Google Knol, August 23, 2008
For more information, please email James Pruett 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
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References

  1. EPM Communications. The Licensing Letter's Sports Licensing Report (2009 Edition).
  2. The phrase "cause-related marketing" was first used by American Express in 1983 to describe its campaign to raise money for the restoration of the Statue of Liberty. American Express made a one-cent donation to the Statue of Liberty every time someone used its charge card; the number of new card holders soon grew by 45%, and card usage increased by 28%.
  3. A mutation has occurred when the exchange of commodities has passed from use value based quantitative inputs to a system of desire based on codes of consumption.

Comments

kudos

I wanted to thank you for giving me a new way of thinking about brands. This might be the most interesting knol I've come across yet.

I'm usually involve with online branding, social media, SEO and internet marketing, but found the concept of social brands to be rather interesting.

I can't help but think that Cause Marketing could use SEO more to leverage their efforts.

Mark
http://www.reactorr.com

Last edited Oct 17, 2009 12:31 AM
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The Power of People Who Believe in Something

That may be why using the catch-phrase "green" isn't as appealing as it used to be...the real problems associated with global climate change is "blue", oceans absorb CO2...now less effectively than it used to...cows are more of a problem than cars as public transportation and multi-unit communal/modular housing becomes more popular, in the long-run, look into marketing ostrich for red meat, and scallops, clams, mussels, oysters for B12.

One way to reconsider philanthrocapitalism in terms of three strategic frames of reference for goal attainment:

Isotelic~> Self-Organizing, Cooperative, Individual Agents
Polytelic~> Multiply-Connected, Emergent, Socially-Interactive, Organisms
Holotelic~> All-Encompassing, Time-Symmetric, Meaningfully-Interdependent, Ecosystems

Sustainability is as much a game-theoretic, mathematical, socio-spiritual exercise as it is ecogeopolitical.

http://knol.google.com/k/hamid-javanbakht/-/2otrbh9a8yuhx/0#knols

Last edited Feb 17, 2009 4:01 PM
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James Pruett
James Pruett
Consumer Sociologist, Social Business Advocate
Houston, TX
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