Introduction
Knol is a free service from Google that allows you to communicate, collaborate, and share your knowledge with the world. We believe that Knol increases the availability of information, encourages freedom of expression, and makes possible new connections between authors and readers.
We respect our users' ownership of and responsibility for the content they choose to share. It is our belief that censoring this content is contrary to a service that bases itself on freedom of expression. In order to uphold these values, we need to curb abuses that threaten our ability to provide this service and the freedom of expression it encourages. As a result, there are some boundaries on the type of content that can be hosted with Knol. The boundaries we've defined are those that both comply with legal requirements and that serve to enhance the service as a whole.
Please respect these guidelines. From time to time, we may change our content policies so please check back here.
Guidelines
PORNOGRAPHY, ADULT CONTENT, AND OBSCENITY:
- Pornography, Nudity, and Sexually Explicit Material: We do not allow image or video content that contains nudity, sexually graphic material, or material that is otherwise deemed explicit by Google, unless it is used as a relevant illustration for a medical or educational knol. If your knol does contain appropriate adult or explicit material, please mark the page as containing mature content as a courtesy to other Knol users, so that they will have the choice of viewing or not viewing this content. You can do this either in the subtitle or in the opening paragraph of your knol. We reserve the right to put such content, or any knol containing mature content, behind an interstitial.
- Pedophilia, Incest and Bestiality: Users may not publish written, image, audio or video content that promotes pedophilia, incest and bestiality.
- Commercial Pornography: We do not allow content that exists for the primary purpose of monetizing porn content or driving traffic to a monetized pornography site.
- Child Pornography: Google has a zero-tolerance policy against child pornography, and we will terminate and report to the appropriate authorities any user who publishes or distributes child pornography, or who promotes material that is or purports to be child pornography.
HATEFUL CONTENT: Users may not publish material that promotes hate toward groups based on race or ethnic origin, religion, disability, gender, age, veteran status, and sexual orientation/gender identity.
VIOLENT CONTENT: Users may not publish direct threats of violence against any person or group of people. We also ask users not to publish content that contains graphic violence.
COPYRIGHT: It is our policy to respond to clear notices of alleged copyright infringement. More information about our copyright procedures can be found here.
PRIVATE AND CONFIDENTIAL INFORMATION: We do not allow the unauthorized publishing of people's private and confidential information, such as credit card numbers, Social Security Numbers, driver's and other license numbers, and other personal information that is not publicly accessible.
IMPERSONATION: We do not allow impersonation of others through our services in a manner that is intended to or does mislead or confuse others.
COMMERCIAL ACTIVITY: You may use Knol to create articles for your business or to promote your lawful products or services that are not otherwise prohibited by our Content Policy or Terms of Service, unless you are in Cuba, Iran, Burma (Myanmar), North Korea, Syria, or Sudan. There are some commercial uses we don’t allow. We don’t allow pages that have the primary purpose of redirecting visitors, acting as a bridge page, or driving traffic to another website. We also don’t allow Knol pages that have the primary purpose of profiting from displaying ads from any publisher network, such as pages created with little or no unique content that exist only to display ads.
UNLAWFUL USE OF SERVICES: Our products and services should not be used for unlawful purposes or for promotion of dangerous and illegal activities. Your account may be terminated and you may be reported to the appropriate authorities.
SPAM, MALICIOUS CODES AND VIRUSES: We do not allow spamming or the transmission of malware and viruses or anything that might disrupt this service or harm our users. Spam includes, but is not limited to, sites that fail to meet Google's quality guidelines due to the use or promotion of such techniques as cloaking, keyword stuffing, search engine spamming, and doorway or bridge pages.
Take Action
Flag inappropriate content
If you believe that someone is violating our Content Policy or our Terms of Service, please click on the “Flag inappropriate content” link on the Knol page or on the Comment that contains the objectionable content. If you report abuse, we’ll review your report and take action if appropriate.







Murry Shohat
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Need guidance on flagging
How does one flag an author who does not have a bio page? The author's name page does not contain a button for Flag Inappropriate Content and the account in question has no bio page. Three of us want to flag.
My only other choice is to Approve an egregiously offensive foul language comment against myself (and by extension my two co-authors of two highly ranked Knols), then flag it in public view. I think you can see the Catch 22 here. I will not ever Approve the comment, and I'd prefer to share it without public view so Google can take appropriate action.
When you see the comment, you'll realize that Knol is also being attacked for metrics.
My writing team seeks your guidance, swiftly we hope.
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What I've chosen to do is to not approve the comment. It can twist in the wind forever. But as your Inappropriate Comment team knows by now. a copy of the comment is in your hands. I used the button on an approved comment to send it in. Is this a method you'd recommend going forward?
Hopefully, we won't experience much stuff like this and my need will just become another outlier. Thanks for your response.
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I also understand Murry's dilemma where he believes that it is in the best interests of the Knol community to promote transparency and openness in discussion and criticism, yet how can we approve comments on our personal bio pages that are pure vitriol and venom. Responding in kind will just flame the situation with what are essentially phantoms and shadows that hide behind the mask of anonymity to carry out their cowardly attacks. Blocking just moves their attack to a different vantage point and provides us no real protection.
Authorship is of no value without risk. (i.e. exposure to ridicule) Murry and myself can be easily found in the 'real world' and derided openly to our personal detriment if our opinions are proved erroneous ... the same can not be said for our attackers. I believe that Knol authors that are not prepared to be traced to a real location and work place, should have no voice on Knol when compared to those that take the risk to do so. So, I ask the Knol Team to weight this fact when making a fair weightings of the arguments presented here.
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Peter Baskerville
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Automatic removal of Knols with multiple commercial links
When the content is rich in information/value-ad
So, I suggest that the algorithm can safely be set, from even a commercial point of view, that "if one article has more that 2 links to the same *.com site, then it should be removed from the Knol Library". For me, people CHOOSE/BUY quality but need to be PUSH/SOLD junk. Multiple links is push selling!
If this was clear at the start, then many spammers would simply go elsewhere or else craft their work to better balance the ‘give’ with the ‘take’.
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I'm not privy to your metrics but I would guess that bridge pages is the most frequent content violation. If you think that an automatic removal is too harsh, then how about a side bar feedback box like "This Knol links to the following site more than twice" #####.com Do you consider it Spam? Yes No.
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Pradeep Kumar.C.G
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Murry Shohat
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Content Violations Knol Now Published
Thank you for your efforts and interest in improving Knol quality. I responded at more length in a comment on your "Content Violations" knol.
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Our team has now taken on a much more egregious case -- more than three dozen Knols by a single author. We think all of them violate policy. They are all handsome advertorials that act as bridges or doorways. If Knol can be used in this fashion, you are going to need a lot of servers to dish up the blatant ads that'll be coming your way.
Update: just 48 hours after writing the comment above, that single author has responded to our team by removing the offending ads, oops, I mean Knols. Our team offered advice on fixing them to comply with content policy but, alas, she chose to remove them. Our team is now 3 for 3.
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Murry Shohat
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Guidance from others
:
http://www.cnn.com/2
Murry Shohat
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Clear notice of copyright violation
Larry L. Whiteley wrote:
Thank you for your e-mail alerting us to this.
We certainly have no problem with Randy K linking to our web site but we do have a problem with him using material off our web site without our permission.
The articles he posted were written by outdoor writers who we paid for use only on our web site and they are not going to be happy with Randy K either for using their articles without paying them for them.
How do we get hold of Randy K or whoever is in charge of Knol to stop this?
Larry L. Whiteley
Bass Pro Shops/Tracker Marine Group
Manager of Communications
lwhiteley@basspro.co
417-873-5022
417-689-1118
The author in question, "Randy K", has voluntarily unpublished his Knols.
Persons who believe their copyrights have been violated should follow the procedure described here: http://www.google.co
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Anonymous
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Lists or Directories
In general we cannot pre-approve any particular page idea or concept. Some portal / directory pages are good resources, and welcomed as part of Knol. Others may be deemed inappropriate under the "Commercial Content" clause. In our Best Practices pages, we provide examples of highly informative pages that are useful as destinations in their own right, and that do not primarily exist for commercial promotion.
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med177
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Türkish Knol
Mehmet ALTINEL
You are welcome to write knols in Turkish. However, we do not at this time have the Knol user interface translated into Turkish.
For information about our efforts in translating this site into other languages, please see this page:
http://knol.google.c
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Emily Sather
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Copyright?
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Steve Yang
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What vs. How ? Wikepedia has a policy on admitting content that tells What
What is the policy for Knol? --regarding What vs. How content?
What criteria governs classification as a 'What' content vs. 'How to'
content?
Both "what" and "how to" content are allowed on knol, we do not make a distinction. When Knol flags and takes down content, it for the reasons describe on this Content Policy page.
For additional guidance on what makes a good knol, see:
http://knol.google.c
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Klaus Rohde
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top pick knol award
Who does the picking? Four of my knols were marked as top picked about a week ago, only one is left now.
No person does the picking, it is a formula. Here is a page which describes the process.
http://knol.google.c
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