Knol Bugs and Work-arounds


We no longer use the "Knol Bugs and Work-arounds" page. Instead, please update your links to point to Knol Help.

Comments

Problem with one of my Knols

Hello. I have a problem with one of my knols. In particular, my knol titled "Religion and Science unification - Towards Religional Science" (http://knol.google.com/k/spiros-kakos/religion-and-science-unification/2jszrulazj6wq/2) does not open. The page simply does not show itself when I attempt to open it. Is this a temporary problem or something else? Thanks in advance.

Last edited Jun 5, 2009 6:38 PM
Report abusive comment

Are page view counters working?

Thanks for the reply. My knol reappeared after a few hours.

Are the pageview counters working?

Because some knols dont show any pageviews despite viewing them.
My knol shows 11 views for the last 2 days despite more than a dozen friends viewing it more than once.

Last edited Feb 14, 2009 8:26 AM
Report abusive comment

Knol missing after clicking on 'PUBLISH'

I created an extensive knol and i clicked on PUBLISH. And now its suddenly missing from my account. There no sign of anything. i have not put any offensive content. What happened to my Knol?

If the knol is not accepted for publication, then it should be indicated so that I can delete and put it up on wiki or some other site.

It is quite irritating to spend many days creating an article and then seeing it disappear from the account without a trace. I didnt even make a copy for myself.

Is this a bug or correct move?

Last edited Feb 12, 2009 4:17 PM
Report abusive comment

PLEASE INTERCONNECT KNOLS!!!

At present Knols are horribly disconnected between themselves. You need to have an easy fonctionality like Wikipedia through which a word in a Knol can just be clicked to access the list of knol articles on the subject. For example, clicking "Alexander the Great" in a knol should automatically open the list of available articles on Alexander the Great (ranked by quality). To make a word clickable, the knol creator should just have to highlight the word and click "Knol" on the toolbar, so that the word becomes permanently bolded/underlined (or red if no knol corresponds) to let everybody know that there is more information there. This is absolutely necessary!! Best regards.

Last edited Feb 8, 2009 6:48 PM
Report abusive comment

Accessibility

I think I'm rapidly going to become a serious nightmare for Google Developers.


Now - I've been "told" that my manner/handling of this sort of thing... well, Sucks - majorly.
So instead, I'm going to try to do this softly, gently, diplomatically, with a touch of tact and attempt to avoid all sarcasm and unpleasantness.

I'm likely to fail - but I will at least try.

-----------------------------------------------------------------------------------------------------------------------------------------------

Please - disable JavaScript in your browser.
Try to create a Knol.
See the problem?
Thats a pretty big one straight away.
You are excluding and denying a fair number of people there.
You are also in breach of various regulations/guidelines and dare I say laws regarding Discrimination and Human Rights.

Following from that... please view a Knol - such as this one.
Please try to make a Comment.
The problem here being that as far as I can discern - there is not link to make a comment.
At all.

So, lets look at the existing comments.
Do not try to click - just hover over the various links - such as "Report abusive comment"...
Try to Add or Subtract a rating to a user comment...
Try replying to a comment...
They all appear to be JavaScript based links.
Thats no good to some people.


-----------------------------------------------------------------------------------------------------------------------------------------------


I'm going to phrase this rather heavy-handedly... as at least that way I know the point is made, and that it should get looked at by those who should see it.


-----------------------------------------------------------------------------------------------------------------------------------------------

Please - do something about this!

At present, it could easily be taken that Google is more than happy to intentionally and willing exclude certain people from usage of "open access" features.

That is discrimination.
It is not only unfair, unpleasant and unhelpful - it is also illegal.

There is no excuse.

Please follow the basic development practices advised throughout the Net, for more than a few years, for free, on how to build sites for all users/people.
Ensure basic site functionality - before - adding additional/fancy/enhanced functions through the use of JS based features.

-----------------------------------------------------------------------------------------------------------------------------------------------

Thank you for reading this comment.
Please do not disregard it.

Last edited Feb 1, 2009 7:27 AM
Report abusive comment

Problem Verifying Name

I'm having a problem verifying my name. I get an error no matter what method or details I use to verify with. I've tried all of the following but still get an error every time.

Type: Method #1 (Phone)
Notes: Used cell phone number.
Error: We encountered the following problem: Error: cannot find your name and number in the directory.

Type: Method #1 (Phone)
Notes: Used land line number.
Error: We encountered the following problem: Error: cannot find your name and number in the directory.

Type: Method #2 (Credit Card)
Notes: Used a non-Debit and non-American Express card
Error: We encountered the following problem: Error: please try later.

What do I need to do to verify?

Last edited Jan 5, 2009 6:11 PM
Report abusive comment

Adding references

It happened again today. I am using Firefox 3.0.5 on a Mac. I am trying to add references from a list I pasted into the knol at the bottom of my knol using your system (i.e. "create new reference" , paste in the reference, etc). It works for the first reference, but I can add a second one only after I have saved the knol and opened it again. i.e., for the 16 references I added in a new knol today (Das Plankton-Paradox) I had to reopen the knol 15 times.

Last edited Dec 29, 2008 8:16 PM
Report abusive comment

Adding references

Over the last week or so I have had problems with adding references. After each addition, the site froze and I had to reopen it. What is the problem?

Last edited Dec 29, 2008 4:30 PM
Report abusive comment

Problem inserting PDF file from Docs on knol.

Hi, I tried to add a pdf document from Google docs on my knol article and when i selected the document, got this message: URL inserted not accepted.

Is it a known problem? Wait an answer.

Thanks

Last edited Dec 16, 2008 5:24 PM
Report abusive comment

Why not let authors control the the Related Knols function by themself?

the Related Knols function is NOT enough perfect, the Related Knols links are usually irrelevant to my knols, even they are ugly to me as the knol's author, especially to the non-english knols.
Why not let authors control the the Related Knols function by themself?
Let the knol's author to decide to open or close the Related Knols function, I think this is a better user experience.

Last edited Dec 11, 2008 6:43 PM
Report abusive comment
1 - 10 of 54   Older comments »
Knol Help
Knol Help
Helping authors since 2008
Mountain View, CA

Contributors

1 - 5 of 10 » Show all
Article rating:
Your rating:
Closed collaboration
Only owners and authors may edit the knol
Version: 104
Versions
Last edited: Mar 25, 2009 5:18 PM.

Categories

Activity for this knol

This week:

147pageviews

Totals:

11860pageviews
123comments